Delete your AmeriWay account and data

This page is for the AmeriWay app on Google Play. It shows how to delete your account and your data.

Option 1: in the app

1. Open AmeriWay.
2. Go to Settings, then Account.
3. Tap Delete account.
4. Read the message and tap Delete to confirm.

Your account and data are deleted at once. If the app says to sign in again first, sign in and repeat the steps.

Option 2: by email

If you no longer have the app, write to privacy@ameriway.app from the Google email address you used to sign in to AmeriWay. Use the subject "Delete my account".

We do not keep your email address. We keep only a one-way code made from it, and we match your request by making the same code from the address you write from. We delete your account and data within 30 days and write back when it is done.

Write the email

What we delete

• Your account and the keys that keep you signed in.
• Your plan, the minutes you used, and our record of your subscription.
• Your family invitations. If you own a Family plan, the members lose the plan.
• Your problem reports, your support messages and the lines you marked as wrong.

What stays for a time

• Backups of our database are replaced within 7 days. Until then your data may remain in a backup. If we ever restore one, we delete your account again.
• Server records carry no name, email address or words, only a one-way code in place of the account. They are deleted within 90 days.

Your subscription

Deleting your account does not cancel a Google Play subscription. Cancel it first in Google Play subscriptions. A subscription that is still paid cannot be moved to a new account after you delete this one.

Removing the app

If you remove the app from your phone, what it stores on the phone is gone. What we hold on our servers is not deleted that way. Use one of the two options above for that.